System Maintenance Plans
A Savitas maintenance plan keeps your computers updated, protected and monitored, so you can stop worrying about them and get on with your work.
Every one of our service plans, from Home Computer to CIO, includes the following.
Remote monitoring and alerting
We monitor your systems and respond to the alerts they generate.
Windows critical updates
We make sure all your machines have the latest Windows critical updates.
Antivirus monitoring and updates
We watch for virus activity and keep your antivirus software and definitions up to date.
Email antivirus and anti-spam
We monitor and manage protection against viruses and spam in your email.
Monthly monitoring reports
A snapshot of key measurements such as disk space, processor and memory use, and Internet connection uptime.
Remote support
We can connect to your machine and work alongside you in real time, so we can find and fix issues faster than an on-site visit.
Help desk
Our help desk is here to help with your computer problems and coordinates all services.
System optimization
We run optimization utilities automatically to keep your systems performing well.
Service level agreement
Your service contract guarantees a response within the time it specifies.
Hourly rate discount
A discount on our standard hourly rate for any work the contract does not cover.
Quarterly satisfaction surveys
A survey each quarter so we can keep improving how we serve you.