Managed Services

For clients who want fully outsourced computer systems, Savitas offers our managed services.

These services allow your employees to focus on one thing, your business. Downtime and issues with the computer system will be a thing of the past. Instead of worry about your systems working, you will be worrying about keeping up with your customers!

Overview

Managed Services are a collection of separate services that together deliver a packaged solution that provides reliabilty and stabilty for your systems, for a fixed monthly fee.

Budgeting and Planning

We want to pay what is expected, and get more. Savitas does our best to work with our clients budget and business needs, to develop a cost effective plan for technology for the client. Any upgrades or changes to systems are planned and budgeted.

Preventive Maintenance

Savitas will proactively work on replacing any machines that are nearing the end of their lifecycle. Generally the planning meetings will identify these machines and produce an action plan to address their preventive maintenance. Most client would prefer to upgrade a machine, have no interruption to work and after the upgrade be able to work faster. As opposed to having the machine fail at the worst possible moment.

System Monitoring

Savitas will monitor your systems to proactively address any performance or capacity issues with your computers. Many times we can detect problems before a user notices something is wrong, and prevent any unscheduled downtime. Commonly monitored statuses are: disk capacity and current usage, memory usage, CPU usage, network usage, Anti-Virus Status

System Maintenance

Savitas will maintain your computer systems. We will take care of any moves, changes or adds to the machines on your network, and manage all warranty related repairs on covered equipment

Network Monitoring

Savitas will monitor your network for any unexpected downtime, and then work on remediation of any identified issues.

Network Management

Savitas will manage your network including: DHCP server management, Router/Firewall Management, Intrusion Prevention and Intrusion Detection System Management, Network Anti-Virus Management, network testing and diagnostics.

Vendor Management

Savitas will be the liaison with any vendors for the technology of your business. With our depth and breadth of experience, you have the best people on your side.

IT Governance

Savitas will work with management and legal to ensure Savitas' clients systems are in compliance with any regulatory or oversight agencies.

Software Asset Management

Savitas will maintain your software inventory, and keep your software current.

Backup and Disaster Recovery

Savitas will work with management to identify an acceptable Restore Point Objective (RPO - how much data can we lose? 1 hour, 4 hours, 1 day?) and Restore Time Objective (RTO - How soon do i need to be back up running from a disaster). Once those points are identified, costed and there is a decision, Savitas can then implement a solution to meet those objectives, and maintain and monitor it to ensure backups are always run.

Managed Print Services

For one monthly fee + consumables, Savitas will make sure your printer is working and maintained proactively and kept under warranty. Savitas can help with printer selection and setup of your printer or printing system.

Contact Savitas today to discuss your Managed Service needs.